Last Updated: 4th October 2023
Frontlearn Institute Website URL: https://frontlearn.ac.ke Email: info@frontlearn.ac.ke
Welcome to Frontlearn Institute’s website (“Website”). At Frontlearn Institute, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our Website. By accessing or using our Website, you agree to the terms and practices described in this Privacy Policy.
1.0 Information We Collect
1.1 Personal Information: We may collect personal information that you voluntarily provide to us when you use our Website, including but not limited to:
- Contact information such as your name, email address, and phone number.
- Information provided when you fill out forms or communicate with us through email or other channels.
1.2 Automatically Collected Information: When you visit our Website, we may automatically collect certain information, including:
- Your IP address.
- Your browser type and version.
- Your operating system.
- The pages you visit and the time and date of your visits.
- Referring websites or search terms that brought you to our Website.
2.0 How We Use Your Information
We use the information collected for the following purposes:
2.1 To Provide Services:
- To respond to your inquiries and provide information about our programs and services.
- To process applications, registrations, and payments.
- To communicate with you regarding course updates, events, and other relevant information.
2.2 Analytics and Improvements:
- To analyze Website usage patterns and improve our content and services.
- To monitor the effectiveness of our marketing efforts.
2.3 Legal Compliance:
- To comply with applicable laws and regulations.
- To protect our rights, privacy, safety, and property, as well as those of our users and others.
3.0 Disclosure of Your Information
We may share your personal information with third parties under the following circumstances:
3.1 Service Providers: We may engage third-party service providers to assist us in providing our services, and we may share your information with them for this purpose. These service providers are obligated to protect your information and may not use it for any other purpose.
3.2 Legal Requirements: We may disclose your information when required by law or in response to a valid legal request, such as a subpoena or court order.
4.0 Your Choices
You have the following rights regarding your personal information:
4.1 Access and Correction: You may request access to the personal information we hold about you and request corrections to any inaccuracies.
4.2 Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails.
4.3 How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
4.4 What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
5.0 Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
6.0 Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the updated Privacy Policy on our Website, and the revised policy will be effective immediately upon posting.
7.0 Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@frontlearn.ac.ke.
By using our Website, you consent to the practices described in this Privacy Policy. Please review this Privacy Policy periodically for any updates or changes.
Effective Date: 1st October 2023